Onsite Property Manager
Company: Century Housing Corporation
Location: Culver City
Posted on: October 2, 2024
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Job Description:
Onsite Property Manager Apartment ProvidedJob Location: West Los
Angeles, CA Position Summary: The Onsite Property Manager (OSPM)
position reports to the Vice President, Property Management and is
expected to use his/her independent discretion and judgment to care
for and be responsible for the overall efficient operation of the
property or properties and the day-to-day implementation of
policies, procedures, and programs that ensure a well-managed,
well-maintained building, ensures compliance with all applicable
regulatory agencies and federal, state and local laws; maintains
acceptable occupancy levels, develops a supportive environment for
all residents. The OSPM will manage onsite staff from recruiting to
disciplinary actions and terminations as required. Provide staff
management and leadership by communicating Century's Mission,
Vision, and Values and encouraging staff development. In addition
to frequent interactions with the Vice President, Property
Management, this position is expected to have frequent interactions
with other members of the CVPM team, the Resident Services team,
Facilities Maintenance personnel, the Executive Director, the Vice
President, Human Resources, and others as required. The OSPM will
be available occasionally for evenings, weekends, and holidays as
required to assure appropriate response to urgent or emergency
situations. Some local travel is anticipated. The duties and
responsibilities expressed below may change from time to time and
are not intended to be all-inclusive. Primary Job Functions: ---
Administration and Compliance1. Manages the day-to-day
administration of the property, including supervising staff and
handling resident complaints, grievances, inquiries, and concerns
in an appropriate, timely, courteous and professional manner. 2.
Ensures consistent application of property rules and regulations,
lease and lease addenda, and documents and documents all
violations. 3. Oversees the processing, completion, and maintenance
of accurate resident files at move-in and at each recertification
within established regulatory guidelines.4. Ensures compliance with
all regulatory requirements, which includes ensuring that all rules
and regulations required by federal, state and local jurisdictions
are followed; and preparation and submittal of reports in an
accurate and timely manner. 5. Responds promptly to site
emergencies according to the emergency plan and ensures that
incident reports are completed and communicated in a timely
manner.6. Reviews and analyzes the property's monthly financials,
and reports variances to Supervisor. Looks for ways to minimize
costs and increase revenue. Participates in the establishment of
the annual budgeting cycle. 7. Adheres to all accounting and
reporting procedures, ensures that rents and other monies are
properly collected, and that delinquent receivables are managed to
facilitate collection. --- Personnel Management1. Working with
human resources in consultation with the Vice President, Property
Management, the OSPM will participate in hiring, training,
developing, disciplining and motivating staff. 2. Employs
techniques to maintain employee engagement, and motivation and
provides a good example of teamwork. 3. Responsible for
establishing goals and measures and for conducting timely, written
performance assessments annually. 4. Recommends staff rewards such
as extra training, promotions, and pay adjustments. 5. Handles
employee complaints and grievances as they arise.6. Conducts
monthly staff meetings (including Safety Meetings) to ensure staff
is current on CVPM's and/or ownership policies, upcoming projects,
etc. Implements enforces and helps develop CVPM's safety program.
7. Completes annual performance reviews and approves biweekly
timekeeping to assure timely, compliant pay practices8. Ensures all
staff adheres to Fair Housing laws. Equal Employment and Equal
Housing Opportunity requirements.9. Ensures that employees of
outside agencies (such as security companies) are performing their
duties correctly. 10. Effectively follows all Century Employee
Handbook policies and procedures. --- Marketing and Lease Up1.
Maintains a high level of occupancy for the program and project.2.
Ensures the maintenance and adherence to Waiting List protocol in
accordance to CVPM's and/or ownership policy and procedures and
applicable federal, state, local, and regulatory agencies.3.
Evaluates regulatory agreements when filling vacancies.4. Oversees
the review and analysis of all rental applications and leases for
conformance to CVPM's and/or ownership's Resident Selection
Policy.5. Responsible for ensuring compliance with programs such as
HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc., which includes
compliance with audits and/or site visits.6. Performs unit tours
and applicant interviews, which includes verifying potential
resident income om accordance with CVPM's and/or ownership's
Resident Selection Policy, and program requirements.7. Ensures
appropriate documentation is obtained, certifications are
completed, and deposits and rents are collected in accordance with
program policies and procedures. 8. Ensures that all regulatory
requirements are followed. --- Resident Management1. Attends and
participates in professional activities, meetings, organizations,
and regulatory agency meetings.2. Works in concert with Resident
Services and Case Management staff in an effort to preserve
resident's housing by utilizing our 4-Step Housing Retention
Plan.3. Maintains amiable relationships with all residents. 4.
Ensures site staff responds to all resident requests or complaints
in a timely, efficient, and courteous manner. Personally, handle
unusual and/or sensitive resident complaints or requests, as
necessary.5. Conducts monthly resident meetings.6. Works in
partnership with outside agencies to provide services to
residents.7. Manages resident evictions as directed CVPM's Vice
President, Property Management, and legal counsel. --- Maintenance
1. Coordinates maintenance staff and vendor services for ongoing
preventative maintenance and janitorial work. Ensures timely
completion of work orders and turnover of vacant units and ensures
that vacant units are appropriately maintained for showing and/or
inspections. 2. Ensures the common areas, landscaping, etc. are in
good condition. 3. Balances maintenance priorities to ensure
available capital resources are effectively utilized and that
budgets are followed.4. Ensures annual or more frequent inspections
of units occur, and manages follow-up with housekeeping letters,
preparation of work orders, and maintenance charge-backs to
residents.5. Ensures the update and completion of all
safety-related inspections and reports, and assures that
deficiencies are promptly resolved to minimize risk to residents,
staff, and property. Knowledge, Skills, and Abilities: 1. Strong
communication (written and oral) and interpersonal skills 2. LIHTC
and HUD rental property experience is required, with sound
knowledge of fair housing laws. Fair Housing Certificate is highly
desired.3. Ability to select, develop and evaluate staff personnel.
Willingness to listen to and seek ways to encourage collaboration
and teamwork.4. Knowledge of Housing First Principles and working
with special needs populations in a supportive housing
environment.5. Creative problem-solving including evaluation of and
recommendation for a course of action 6. Ability and willingness to
learn, follow and enforce all organization policies and
procedures.7. Skilled in reading financial statements and creating
property budgets8. Proficiency with Microsoft Excel, Word, and
Outlook and experience with property management software programs
(YARDI-VOYAGER)9. Excellent report writing and presentation
skills10. Ability to attend to multiple projects and tasks in a
fast-paced environment11. Skilled crisis management with developed
conflict management and negotiating skills12. Familiarity with the
non-profit housing development field desired13. Ability to keep
established hours and available some evenings, weekends, and
holidays.14. Access to reliable transportation. Education and
Experience: High School Diploma or GED required. Associates Degree,
Bachelors of Arts or Science, or one-year experience in affordable
housing management and two years managing people, projects,
materials and information, or an equivalent combination of
education and experience is desirable. Experience working with
Veterans a plus. Salary and Benefits:Competitive hourly
compensation ranges from $25-$27.00 per hour depending on relevant
experience.The Onsite Property Manager will enjoy a rent-free, two
bedroom, two bath apartment and fully-paid family medical, dental,
vision and life/AD&D, retirement plan with company match, paid
time off, paid holidays, and more. Paid college tuition assistance,
professional development opportunities, and college loan repayment
assistance are available. Job Location: West Los Angeles Area. This
is not a remote work position and requires (Resident) Onsite
Property Manager to live onsite. One position available. How to
Apply: Apply here or call Fern Hendrickson, Vice President of Human
Resources at (310) 642-2017 for further information. See all
Century openings at https://bit.ly/3xoFcWE Apply here or send a
resume with a cover letter and salary expectations to Fern
Hendrickson, Vice President, Human Resources Our organization is an
equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin
or Veteran status.Property Manager Compensation details: 25-27
Hourly WagePI1220bb770783-25660-35683169
Keywords: Century Housing Corporation, Vista , Onsite Property Manager, Executive , Culver City, California
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